![]() Our daughter had an issue with her room, and it was sorted with minimal fuss, they moved them to a corner suite, at no extra charge, Just huge with a big balcony. The rooms are amazing huge and very spacious, and clean, The food plentiful and truly delicious,, But the main thing that sets this hotel apart is the staff, wonderful people who can not do enough to make your stay special. All I can say is wow ,From start to finish we could not find fault with this hotel. Even though everything is included….Please bring some extra cash with you to tip the staff, they work their butts off for you!. You’ll NEVER see a server work that hard back at home. This guy hustles and makes sure you have a drink if you want one. German, the hardest and happiest pool server we’ve EVER had. Kevin our awesome dinner waiter at the Steak House Nico our super kind breakfast and lunch waiter at the buffets Santos the super cool and happy pool bar manager Jorge the super pool bartender Mendez another super pleasant and hard working restaurant manager working split shifts for breakfast and dinner. Some of the standout employees were the following, Umberto, restaurant manager, so kind!. The staff bent over backwards to make us happy. ![]() The people that work there are to be congratulated on their professionalism and hard work and care for the customers. We’ve stayed at dozens of all inclusive resorts and this ranks up at the top. The wife and I stayed a week and really hated to leave. He did send me a bottle of tequila to my room, and that was the only time I had decent tequila to drink at the resort. I asked him why the tequilas that were advertised at all of the bars were not provided. He stated the staff was not fully trained and might not know what they have available. Later that night we stopped at the lobby bar and I was told they got me a shot of Patron. I then asked what is the best tequila you have, he poured me a shot of el jimador, that is a very low quality tequila. When I asked for a shot of Don Julio, I was told they were out. The majority of the staff at this hotel were so rude (mainly the swim up bar) that we decided not to go to that bar and chose the opposite side bar as they were much friendlier. As far as the staff goes, we go to Mexico every year because of the way we are treated by staff. We enjoyed the food there more than any of the other specialty restaurants however, the waiter was so rude and condescending, we were so disappointed. Our room was cleaned beautifully every day as well. Out of all of our stays, this is by far the worst hotel we have stayed at. ¡Aprovecha tu Todo Incluido y disfruta de la mejor diversión con RIU! ¿Te gusta disfrutar de las mejores fiestas durante tus vacaciones? ¡RiuParty está hecho para ti! Baila al ritmo de la música de los mejores Dj's y transfórmate con los espectáculos y performance que te ofrece cada fiesta. #RiuParty en el Hotel Riu Palace Riviera Maya Para los amantes de la gastronomía, estaciones de cocina en vivo en nuestro buffet principal, restaurantes de especialidades Fusión, Italiano, Mexicano, Japonés y Steakhouse, así como 5 bares. Para los adultos, animación diurna y nocturna, discoteca y acceso a las famosas fiestas Riu Get Together. Para los huéspedes más jóvenes, club infantil RiuLand (de 4 a 7 y de 8 a 12 años). Tres piscinas al aire libre, una de ellas con swim-up bar, y una piscina infantil con toboganes. ![]() Relájese en nuestro spa o póngase en forma en el gimnasio. Su ubicación es ideal por su proximidad a Playa del Carmen (2km), Cancún (60km) y el Aeropuerto Internacional de Cancún (CUN) (55km) e invita a explorar la zona.Įl hotel cuenta con 460 habitaciones acogedoramente amuebladas con WiFi gratis y ofrece muchas comodidades. Riu Palace es la categoría más elegante de la cadena hotelera RIU, con hoteles que cumplen los más altos estándares en términos de lujo, excelencia y sofisticación, creando una experiencia única. Hotels near TOHgallery - Playacar CenterĮl hotel Todo Incluido 24h Riu Palace Riviera Maya, completamente renovado en 2019, abre todo el año y está situado directamente en la playa de arena blanca de la urbanización Playacar, junto con los hoteles Riu Palace México, Riu Playacar, Riu Yucatán y Riu Tequila.Hotels near Statue Of The Mexican Revolutionary.Hotels near Playacar Center Shopping Mall.Hotels near Hard Rock Golf Club Riviera Maya.Hotels near Renova Spa, RIU Palace Mexico.All Inclusive Resorts in Playa del Carmen.All Inclusive Hotels in Playa del Carmen.Adults Only and Adult Friendly Resorts in Playa del Carmen.Pet Friendly Hotels in Playa del Carmen.InterContinental (IHG) Hotels in Playa del Carmen.Barcelo Hotels & Resorts in Playa del Carmen. ![]() RIU Hotels & Resorts in Playa del Carmen.Hotels near Hotel Riu Palace Riviera Maya. ![]()
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